Get in Touch with the RankTree Team

Have questions about building topical maps, importing your keyword data, or choosing the right subscription plan? We are here to help. Our support team typically responds to all inquiries within one business day.

Customer Support & Technical Assistance

For help with project setup, CSV formatting issues, account management, or billing questions, email our dedicated support desk:

Email: support@ranktree.io
Hours: Monday – Friday, 9:00 AM – 6:00 PM EST
Average Response Time: Within 24 business hours

Sales, Partnerships & Agency Inquiries

Interested in agency volume licensing, custom API integrations, or annual enterprise invoicing? Connect directly with our solutions team:

Sales Email: sales@ranktree.io

How to Get Fast Support

When contacting us regarding an existing project, please include:

• Your registered account email address.
• Your Project Name or Project ID (found in your URL bar).
• A description of the keyword dataset or issue you experienced.
• Screenshots or error messages if applicable.

Self-Service Help & Documentation

Before emailing, you may find instant answers in our documentation:

• Help Center & Guides — Detailed walkthroughs on keyword formatting, AI clustering, and exports.
• Pricing & Plans — Details on free credits, monthly quotas, and annual discounts.
• Refund Policy — Information on our 7-day money-back guarantee.
• RankTree SEO Blog — In-depth tutorials on topical authority and content strategy.